Question 1

How long does shipping take?

Accepted Answer

Orders are processed within 1–3 business days. Standard delivery then takes about 3–7 business days within the United States. International shipping times vary by destination — most orders arrive within 7–21 business days.

Question 2

Do you ship internationally?

Accepted Answer

Yes — we ship worldwide, including to Israel. Shipping rates and delivery estimates are shown at checkout based on your destination.

Question 3

Is shipping free?

Accepted Answer

We offer free shipping on US orders over $100. Orders under that threshold pay a flat rate calculated at checkout.

Question 4

How can I track my order?

Accepted Answer

As soon as your order ships you'll receive an email with a tracking link. You can follow your package from our door to yours.

Question 5

What is your return policy?

Accepted Answer

We offer free returns within 30 days of delivery. Items must be unworn, unwashed, and in their original condition. Start a return by emailing contact@israelapparel.co with your order number and we'll send instructions.

Question 6

Can I exchange an item for a different size?

Accepted Answer

Absolutely. Email contact@israelapparel.co within 30 days of delivery with your order number and the size you'd like, and we'll arrange the exchange.

Question 7

How do your sizes run?

Accepted Answer

Our apparel uses standard US sizing. Every product page includes a detailed size chart with measurements — when in doubt, measure a garment you love and compare.

Question 8

How should I wash my apparel?

Accepted Answer

Machine wash cold, inside out, with like colors. Tumble dry low or hang dry to keep the print looking its best. Do not iron directly on the design.

Question 9

Where are your products made?

Accepted Answer

Every design is created by our team and printed on quality garments sourced from trusted suppliers. Each piece is made to order, which lets us offer a wide range of designs and sizes without waste.

Question 10

Can I change or cancel my order?

Accepted Answer

We process orders quickly, but if you contact us within a few hours of ordering at contact@israelapparel.co we'll do our best to update or cancel it before it enters production.

Question 11

Do you offer wholesale or bulk orders?

Accepted Answer

Yes — we work with schools, synagogues, organizations, and retailers on bulk and custom orders. Email contact@israelapparel.co with details about quantities and designs for a quote.

Question 12

How can I contact you?

Accepted Answer

Email us anytime at contact@israelapparel.co — we typically reply within one business day. You can also reach us through the contact page.

Frequently Asked Questions